Shipping policy

Thanks for shopping with HEAVY BLANK. To ensure a transparent shopping experience, please review our shipping guidelines below.

Order Processing & Tracking

• Handling time: 1–2 business days.
• Once your order is placed, you’ll receive a confirmation email.
• After your order ships, we’ll send you a tracking number by email.

Shipping Rates & Delivery

• We currently ship to the United States, Canada, and the United Kingdom.
• Orders of $89 USD or more qualify for free standard shipping to all supported destinations.
• Shipping rates for orders below the free-shipping threshold are listed in the table below.

 

Shipping Notice

• Orders are fulfilled and shipped from China.
• Transit times begin after an order has been dispatched and do not include the 1–2 business day handling period.
• Delivery times are estimates and are not guaranteed.
• All applicable customs duties and import taxes are covered by HEAVY BLANK for orders shipped to the United States, Canada, and the United Kingdom.
• Customers will not be required to pay any additional customs duties or import taxes upon delivery.
• If a carrier requests an unexpected customs or import payment, please contact us at info@heavyblank.com before making the payment.
• Delays may occur due to carrier delays, customs processing, weather, high-demand periods, or other circumstances outside our reasonable control.

Important Notes

• Please make sure your shipping address is correct before placing your order.
• We are not responsible for delays caused by incorrect addresses, customs clearance, or failed delivery attempts.
• If tracking shows your package as delivered but you cannot locate it, please contact us and we will assist with the carrier investigation.
• If your package has not arrived within the expected timeframe, please contact us so we can investigate.

Contact Us

Questions? Contact us at info@heavyblank.com.